Terms of Service
Effective Date: 3rd August 2024

Welcome to Nightmare on Hansen, your online bookstore. By accessing or using our website, www.nightmareonhansen.com, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before making a purchase or using any services on the Site. If you do not agree to these Terms, you should not use the Site.

1. General Information
Nightmare on Hansen is a registered business in Australia and is governed by the laws of the Commonwealth of Australia.

Business Name: Nightmare on Hansen
ABN: 60405305027
Contact Information: nightmareonhansen@outlook.com
2. Use of the Site
By using the Site, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian. You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not engage in any activity that disrupts or interferes with the operation of the Site.

3. Account Registration
You may be required to create an account to make a purchase or access certain features of the Site. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Information and Availability
We strive to provide accurate product descriptions and pricing on the Site. However, we do not guarantee the availability, accuracy, or completeness of product descriptions. We reserve the right to correct any errors and modify product information at our discretion.

Products may be subject to availability, and we do not guarantee that all products will be in stock at all times. In case of an out-of-stock item, we will notify you and offer an alternative or a refund.

5. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time, but such changes will not affect orders that have already been placed.

We accept payments through Credit Card, Paypal, Paypal Pay in 4, Afterpay, Klarna, Apple Pay. By placing an order, you authorize us to charge your payment method for the total amount of your purchase, including shipping and applicable taxes.

6. Shipping and Delivery
We ship to Australia only. Shipping costs will be calculated at checkout based on your delivery address. Delivery times are estimates and may vary based on location and availability. Nightmare on Hansen is not responsible for delays caused by third-party carriers or customs.

You are responsible for ensuring that the shipping address you provide is correct. We are not liable for any losses or damages resulting from incorrect or incomplete shipping information.

7. Returns and Refunds
If you are not satisfied with your purchase, you may return the product within 30 days of receiving the item, provided that the product is in new, unopened, and resalable condition. Certain products may be excluded from returns, such as digital downloads or personalized items.

To initiate a return, please contact our customer service team at nightmareonhansen@outlook.com. Upon approval, we will issue a refund to your original payment method, excluding any shipping fees unless the return is due to an error on our part.

8. Intellectual Property
All content on the Site, including but not limited to text, images, logos, graphics, and product descriptions, is the property of their rightful owners and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

9. Privacy and Data Protection
We are committed to protecting your privacy. Our use of your personal data is governed by our [Privacy Policy], which is incorporated into these Terms. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability
To the fullest extent permitted by law, Nightmare on Hansen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchases made through the Site. Our total liability to you for any claims, losses, or damages shall be limited to the amount you paid for the product(s) that gave rise to the claim.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Victoria, Australia.

12. Modifications
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

13. Contact Information
If you have any questions about these Terms or your use of the Site, please contact us at:

Email: nightmareonhansen@outlook.com
Address: Corryong, Victoria, Australia